Application:Neuchips ISO Cert AI Assistant & Official Website Customer Service
Scenario:
Using the ISO-standard document formats created through the ShareQA KM database, the system provides intelligent dialogue and process guidance, allowing users to instantly look up relevant procedures and form content.
Additionally, ShareQA CS (Customer Service) version used on the official website features an exclusive Agentic AI semantic search technology that delivers highly accurate responses. At the same time, the system offers 24/7 real-time replies and multilingual support, enabling a single dataset to serve multiple languages (Chinese, English, Japanese). This not only enhances management efficiency but also improves user experience through more user-friendly service.
